Question 1

What is a "management company," what do they do, and how do I reach them?"

Accepted Answer

A management company is contracted by the Board of Directors to provide such services as: collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports. A management company can also serve as an advisor and general clearing house for problem solving and communications with homeowners and the Board of Directors. Our management company, Advanced Property Management or APM, reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. You can reach us online through the Contact page on this site.

Question 2

What is a business park Property Owners Association (POA)?

Accepted Answer

A business park Property Owners Association, or POA, is a non-profit organization formed to serve the collective and common interests of the property owners within a business park.  The Association's governing documents dictate how the community is to be operated and maintained. The governing documents consist of the Declaration of Covenants, Conditions, and Restrictions (CC&Rs), Bylaws, Articles of Incorporation and Policies and Rules adopted by the Association.

Question 3

What is a "management company," what do they do, and how do I reach them?"

Accepted Answer

A management company is contracted by the Board of Directors to provide such services as: collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports. A management company can also serve as an advisor and general clearing house for problem solving and communications with homeowners and the Board of Directors. Our management company, Advanced Property Management or APM, reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. You can reach us online through the Contact page on this site.

Question 4

What is a "management company," what do they do, and how do I reach them?"

Accepted Answer

A management company is contracted by the Board of Directors to provide such services as: collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports. A management company can also serve as an advisor and general clearing house for problem solving and communications with homeowners and the Board of Directors. Our management company, Advanced Property Management or APM, reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. You can reach us online through the Contact page on this site.

Question 5

How Long Do I have To Install My Backyard Landscape?

Accepted Answer

The Association’s CC&Rs require that within 6 months of purchasing your home a Landscape Plan must be submitted to the Association for Design Review to ensure your Landscaping meetig the Design Guidelines. 
 
The CC&Rs require that the approved Landscaping plan be installed within 9 months of purchasing your home.

Question 6

What is a Condominium Owners Association (COA)?

Accepted Answer

A Condominium Owners Association, or COA, is a non-profit organization formed to serve the collective and common interests of the property owners within the development.  The Association's governing documents dictate how the community is to be operated and maintained. The governing documents consist of the Declaration of Covenants, Conditions, and Restrictions (CC&Rs), Bylaws, Articles of Incorporation and Policies and Rules adopted by the Association.
 
The membership of the Association is made up of all of the property owners and exists for the mutual benefit of the collective group of owners. The COA cares for the common areas and common area improvements within the development. In an effort to maintain the quality of the development, the POA also has administrative responsibilities that include, but are not limited to, financial operations and member compliance with the provisions of the POA governing documents and policies. The POA works to ensure that the property owners (the members of the POA) each meet their financial obligations and comply with the provisions of the CC&Rs and policies. The policies are developed and adopted to supplement and clarify the conditions and restrictions as set forth in the governing documents of the POA (CC&Rs, Bylaws, Articles of Incorporation and Policies and Rules).

Question 7

How Long Do I have To Install My Backyard Landscape?

Accepted Answer

The Association’s CC&Rs require that within 6 months of purchasing your home a Landscape Plan must be submitted to the Association for Design Review to ensure your Landscaping meetig the Design Guidelines. 
 
The CC&Rs require that the approved Landscaping plan be installed within 9 months of purchasing your home.

Question 8

Who oversees the Napa Vault Owners' Association?

Accepted Answer

A volunteer Board of Directors is responsible for all operations of the condominium owners association (COA). The board members are elected by the members of the COA.
 
Day to day management of the operations of the Association are outsourced to a professional management company, Advanced Property Management (APM).

Question 9

What is a "management company," what do they do, and how do I reach them?"

Accepted Answer

A management company is contracted by the Board of Directors to provide such services as: collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports. A management company can also serve as an advisor and general clearing house for problem solving and communications with homeowners and the Board of Directors. Our management company, Advanced Property Management or APM, reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. You can reach us online through the Contact page on this site.

Question 10

What is a homeowner's association?

Accepted Answer

A homeowner's association is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&Rs, Bylaws, and Articles of Incorporation. (The governing legal documents for most associations are available online through the association website.) Membership in the Association is automatic and mandatory for all homeowners, who support the corporation financially through payment of assessments, also know as dues or homeowner association fees.

Question 11

Who oversees the Property Owners Association?

Accepted Answer

A volunteer Board of Directors is responsible for all operations of the POA. The board members are elected by the members of the POA. The election results are reported at the annual meeting of the membership. The board member terms are typically one to two years. Day to day management of the operations of the POA is outsourced to a professional management company, such as Advanced Property Management (APM), under contract with the POA. APM operates at the direction of the Board of Directors to care for the business interests of the POA.

Question 12

What is a homeowner's association?

Accepted Answer

A homeowner's association is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&Rs, Bylaws, and Articles of Incorporation. (The governing legal documents for most associations are available online through the association website.) Membership in the Association is automatic and mandatory for all homeowners, who support the corporation financially through payment of assessments, also know as dues or homeowner association fees.

Question 13

What do I do if I have an idea, question, problem or concern?"

Accepted Answer

Please contact Advanced Property Management's property liaison representative:
 
Dawn Friesen, Property Liaison
Advanced Property Management
P.O. Box 23743, Pleasant Hill, CA 94523
Office: (866) 946-0800 x89 | Fax: (888) 205-3135
 
Inquiries will be responded to in a timely manner.

Question 14

What is a homeowner's association?

Accepted Answer

A homeowner's association is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&Rs, Bylaws, and Articles of Incorporation. (The governing legal documents for most associations are available online through the association website.) Membership in the Association is automatic and mandatory for all homeowners, who support the corporation financially through payment of assessments, also know as dues or homeowner association fees.

Question 15

What is a homeowner's association?

Accepted Answer

A homeowner's association is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&Rs, Bylaws, and Articles of Incorporation. (The governing legal documents for most associations are available online through the association website.) Membership in the Association is automatic and mandatory for all homeowners, who support the corporation financially through payment of assessments, also know as dues or homeowner association fees.

Question 16

What insurance requirements are Owner's responsible for?

Accepted Answer

While it is up to the discretion of each owner to ensure they have appropriate insurance coverage for their personal property, the Napa Vault governing documents require that owner's maintain liability insurance that additionally insure the following parties: Napa Vault Owners' Association, Storage Tech, Inc., and Advanced Property Management.

Question 17

What are the CC&Rs?

Accepted Answer

The Covenants, Conditions and Restrictions (CC&Rs) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&Rs were recorded by the County recorder's office of the county in which the property is located and are included in the title to your property. Failure on the part of a homeowner to abide by the CC&Rs may result in a fine to the homeowner by the Association.

Question 18

What are the CC&Rs?

Accepted Answer

The Covenants, Conditions and Restrictions (CC&Rs) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&Rs were recorded by the County recorder's office of the county in which the property is located and are included in the title to your property. Failure on the part of a homeowner to abide by the CC&Rs may result in a fine to the homeowner by the Association.

Question 19

What are the CC&Rs?

Accepted Answer

The Covenants, Conditions and Restrictions (CC&Rs) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&Rs were recorded by the County recorder's office of the county in which the property is located and are included in the title to your property. Failure on the part of a homeowner to abide by the CC&Rs may result in a fine to the homeowner by the Association.

Question 20

What are the CC&Rs?

Accepted Answer

The Covenants, Conditions and Restrictions (CC&Rs) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&Rs were recorded by the County recorder's office of the county in which the property is located and are included in the title to your property. Failure on the part of a homeowner to abide by the CC&Rs may result in a fine to the homeowner by the Association.

Question 21

When and where are the POA board meetings held?

Accepted Answer

Board meetings are held at regular intervals as provided for in the governing documents of the POA. The location, date and time of the meeting are published to the members of the POA.  All board meetings are open to the members of the POA and all property owners are welcome to attend.

Question 22

What does the Condominium Owners Association do?

Accepted Answer

The purpose of the COA is to care for the common interests shared by all the property owners within the business park. The membership of the Association is made up of all of the property owners and exists for the mutual benefit of the collective group of owners. The COA cares for the common areas and common area improvements within the development. In an effort to maintain the quality of the development, the COA also has administrative responsibilities. Administrative responsibilities include, but are not limited to, financial operations and member compliance with the provisions of the COA governing documents and policies. The COA works to ensure that the property owners (the members of the COA) each meet their financial obligations and comply with the provisions of the CC&Rs and policies. The policies are developed and adopted to supplement and clarify the conditions and restrictions as set forth in the governing documents of the COA (CC&Rs, Bylaws, Articles of Incorporation and Policies and Rules).

Question 23

What are the Bylaws?

Accepted Answer

The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business.

Question 24

What are the Bylaws?

Accepted Answer

The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business.

Question 25

What are the Bylaws?

Accepted Answer

The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business.

Question 26

Do I need approval from the Association to make changes to the exterior or interior of my building or lot?

Accepted Answer

All exterior changes require Association approval, and some interior changes require Association approval. The specific guidelines and process for architectural approvals are contained in the governing documents and policies of the Association.
 
Remember that if you want to make any modifications or changes to your Unit that require Association approval, you must contact Advanced Property Management for Design Guidelines and the application forms that must be submitted to the Board (or the Architectural Committee if one has been formed). Written approval must be obtained before undertaking any modifications. No modifications that impact the Common Area in any way may be made without Association approval.

Question 27

What are the Bylaws?

Accepted Answer

The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business.

Question 28

What does the Property Owners Association do?

Accepted Answer

The purpose of the POA is to care for the common interests shared by all the property owners within the business park. The membership of the Association is made up of all of the property owners and exists for the mutual benefit of the collective group of owners. The POA cares for the common areas and common area improvements within the business park. In an effort to maintain the quality of the business park, the POA also has administrative responsibilities. Administrative responsibilities include, but are not limited to, financial operations and member compliance with the provisions of the POA governing documents and policies. The POA works to ensure that the property owners (the members of the POA) each meet their financial obligations and comply with the provisions of the CC&Rs and policies. The policies are developed and adopted to supplement and clarify the conditions and restrictions as set forth in the governing documents of the POA (CC&Rs, Bylaws, Articles of Incorporation and Policies and Rules).

Question 29

What is the Board of Directors?

Accepted Answer

The Homeowner's Association is a corporation and therefore requires a governing body to oversee its business. The Board of Directors is elected by the homeowners or as otherwise specified in the bylaws. The limitations and restrictions of the powers of the Board of Directors are outlined in the Association governing documents.

Question 30

What is the Board of Directors?

Accepted Answer

The Homeowner's Association is a corporation and therefore requires a governing body to oversee its business. The Board of Directors is elected by the homeowners or as otherwise specified in the bylaws. The limitations and restrictions of the powers of the Board of Directors are outlined in the Association governing documents.

Question 31

What is the Board of Directors?

Accepted Answer

The Homeowner's Association is a corporation and therefore requires a governing body to oversee its business. The Board of Directors is elected by the homeowners or as otherwise specified in the bylaws. The limitations and restrictions of the powers of the Board of Directors are outlined in the Association governing documents.

Question 32

How do I pay my COA assessment?

Accepted Answer

The governing documents of the COA establish the frequency of COA assessment payments.  Payment of assessments can be made by check, by ACH (Automated Clearing House), or by online banking with your bank.

Question 33

What is the Board of Directors?

Accepted Answer

The Homeowner's Association is a corporation and therefore requires a governing body to oversee its business. The Board of Directors is elected by the homeowners or as otherwise specified in the bylaws. The limitations and restrictions of the powers of the Board of Directors are outlined in the Association governing documents.

Question 34

Who serve on the Board of Directors?

Accepted Answer

The Board of Directors is intially made up of three members assigned by DR Horton. Following the first annual meeting, two additonal seats will be opened up for volunteer homeowners to serve. As the development is completed the three seats held by DR Horton representative will be filled by volunteer homeonwers. Eventually the Board of Directors will be made up completely by your neighbors, and possibly you, serving as volunteers to care for the needs of the Association.

Question 35

Do I need approval from the POA to change the landscaping, exterior or signage of my building or lot?"

Accepted Answer

Yes. The specific guidelines and process for architectural approvals are contained in the governing documents and policies of the POA (for example, a change to the exterior of your property, landscaping, and so on).  The governing documents and POA policies establish the types of modifications that must be reviewed and approved in writing by the POA Board of Directors prior to work commencement. Should you desire to make any changes to your property, it's important to review the governing documents and policies of the POA and then submit your request in writing with the appropriate application form and exhibits. Typically, an application form is available in hard copy or electronic format from the management company or on the POA website. In every case, formal written approval from the POA Board of Directors must be received prior to making any change to the landscaping, exterior or signage of your building.

Question 36

Who serve on the Board of Directors?

Accepted Answer

The Board of Directors is intially made up of three members assigned by DR Horton. Following the first annual meeting, two additonal seats will be opened up for volunteer homeowners to serve. As the development is completed the three seats held by DR Horton representative will be filled by volunteer homeonwers. Eventually the Board of Directors will be made up completely by your neighbors, and possibly you, serving as volunteers to care for the needs of the Association.

Question 37

How am I informed about the operations of the association?

Accepted Answer

Each year, all members of the Association receive the annual budget, a current copy of the policies, a summary of the status of reserve funding (for long-term capital improvements and maintenance), the annual insurance disclosure and other important information regarding the COA. Additionally, all members receive a copy each year of the financials for the previous year, which have been reviewed by a third party CPA. If any policies or rules change during the course of the year, each member will receive the new information.

Question 38

Are there other rules?

Accepted Answer

Typically yes. Most associations have additional rules that are sent to all owners annually and are usually available through the Association website.  These rules and guidelines are generally intended to maintain the aesthetic value and integrity of the community on behalf of all owners and help protect the value of property. Violation of these rules on the part of homeowners may result in action by the Board of Directors that could include a fine.

Question 39

How am I informed about the operations of the association?

Accepted Answer

Each year, all members of the POA receive the annual budget, a current copy of the policies, a summary of the status of reserve funding (for long-term capital improvements and maintenance), the annual insurance disclosure and other important information regarding the POA. Additionally, all members receive a copy each year of the financials for the previous year, which have been reviewed by a third party CPA. If any policies or rules change during the course of the year, each member will receive the new information.

Question 40

Are there other rules?

Accepted Answer

Typically yes. Most associations have additional rules that are sent to all owners annually and are usually available through the Association website.  These rules and guidelines are generally intended to maintain the aesthetic value and integrity of the community on behalf of all owners and help protect the value of property. Violation of these rules on the part of homeowners may result in action by the Board of Directors that could include a fine.

Question 41

Are there other rules?

Accepted Answer

Typically yes. Most associations have additional rules that are sent to all owners annually and are usually available through the Association website.  These rules and guidelines are generally intended to maintain the aesthetic value and integrity of the community on behalf of all owners and help protect the value of property. Violation of these rules on the part of homeowners may result in action by the Board of Directors that could include a fine.

Question 42

Are there other rules?

Accepted Answer

Typically yes. Most associations have additional rules that are sent to all owners annually and are usually available through the Association website.  These rules and guidelines are generally intended to maintain the aesthetic value and integrity of the community on behalf of all owners and help protect the value of property. Violation of these rules on the part of homeowners may result in action by the Board of Directors that could include a fine.

Question 43

If I am having a problem with a neighbor regarding a violation of the policies and guidelines, what can I do?"

Accepted Answer

If homeowners cannot resolve a situation between themselves they can turn to the Association. If you're involved in a situation that does not appear to be resolved through neighborly means and you're willing to actively participate in the enforcement provided by the Policies and Guidelines, you can contact your Homeowner Liaison. (Contact information for your liaison is available through the Association website.) If the situation involves a violation of the Policies and Guidelines, the Board of Directors will initiate enforcement proceedings. Your continued assistance may be required.

Question 44

If I am having a problem with a neighbor regarding a violation of the policies and guidelines, what can I do?"

Accepted Answer

If homeowners cannot resolve a situation between themselves they can turn to the Association. If you're involved in a situation that does not appear to be resolved through neighborly means and you're willing to actively participate in the enforcement provided by the Policies and Guidelines, you can contact your Homeowner Liaison. (Contact information for your liaison is available through the Association website.) If the situation involves a violation of the Policies and Guidelines, the Board of Directors will initiate enforcement proceedings. Your continued assistance may be required.

Question 45

What happens if an owner violates the CC&Rs or policies?

Accepted Answer

If an owner inadvertently violates the policies or rules of the Association, they will receive a letter notifying them of the violation and they'll have the opportunity to resolve the issue. Failure to resolve the issue following notice will result in a hearing before the Board of Directors that may be followed by a fine being levied against the account of the owner.

Question 46

If I am having a problem with a neighbor regarding a violation of the policies and guidelines, what can I do?"

Accepted Answer

If homeowners cannot resolve a situation between themselves they can turn to the Association. If you're involved in a situation that does not appear to be resolved through neighborly means and you're willing to actively participate in the enforcement provided by the Policies and Guidelines, you can contact your Homeowner Liaison. (Contact information for your liaison is available through the Association website.) If the situation involves a violation of the Policies and Guidelines, the Board of Directors will initiate enforcement proceedings. Your continued assistance may be required.

Question 47

What happens if an owner violates the CC&Rs or policies?

Accepted Answer

If an owner inadvertently violates the policies or rules of the Association, they will receive a letter notifying them of the violation and they'll have the opportunity to resolve the issue. Please remember that Owner's are responsible for the actions of their invitees (i.e. guests, vendors, etc.)
 
Failure to resolve a violation following notice will result in a hearing before the Board of Directors that may be followed by a fine being levied against the account of the owner.

Question 48

If I am having a problem with a neighbor regarding a violation of the policies and guidelines, what can I do?"

Accepted Answer

If homeowners cannot resolve a situation between themselves they can turn to the Association. If you're involved in a situation that does not appear to be resolved through neighborly means and you're willing to actively participate in the enforcement provided by the Policies and Guidelines, you can contact your Homeowner Liaison. (Contact information for your liaison is available through the Association website.) If the situation involves a violation of the Policies and Guidelines, the Board of Directors will initiate enforcement proceedings. Your continued assistance may be required.

Question 49

Are board meetings open to all residents? If so, where and when are they held?"

Accepted Answer

Yes, board meetings are open to all homeowners. Notice of the time and place of all regular board meetings are published in the Association newsletter and website.

Question 50

Are board meetings open to all residents? If so, where and when are they held?"

Accepted Answer

Yes, board meetings are open to all homeowners. Notice of the time and place of all regular board meetings are published in the Association newsletter and website.

Question 51

Are board meetings open to all residents? If so, where and when are they held?"

Question 52

How do I pay my POA assessment?

Question 53

Are board meetings open to all homeowners? If so, where and when are they held?"

Question 54

What is my assessment?

Question 55

Where do my COA assessments go?

Question 56

How much are my monthly assessment?

Question 57

What is my assessment?

Question 58

What is my assessment?

Question 59

Where do my POA assessments go?

Question 60

How much are my monthly assessment?

Question 61

What is my assessment?

Question 62

Will my assessment go up?

Question 63

New FAQs will be added regularly.

Question 64

What do I do if I have an idea, question, problem or concern?"